Improving customer experience requires better telecom performance management via effective network metric processing and monitoring. RSPM is an automated, comprehensive analysis and reporting solution designed for multi-vendor and multi-technology resources and service quality management.
The solution has following capabilities:
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Landing - raw data acquisition and storing
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Staging - Parsing and cleansing
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Reference data management including KPI definitions
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KPI realtime evaluation engine
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Operational and analytical reporting
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Direct access to raw data with SQL-like queries
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Administration capabilities
Internally it supports a number of heterogenious data sources. Starting from classical RDBMS, File systems and HDFS.
Solution uses HBase for operational and Hive for analytical reporting.
The RSPM solution is a streaming solution that supports horizontal scaling out of the box. All inter-component communication is asynchrounious via Kafka queues.